FAQs

What is Kaykies jewelry made from?

Our jewelry is made with quality, kid-friendly materials, including surgical-grade stainless steel and 14K gold-plated stainless steel. We choose materials designed to be durable, comfortable, and suitable for everyday wear.

Is Kaykies jewelry safe for sensitive ears?

Our earrings are made with hypoallergenic stainless steel, making them a great option for many kids with sensitive ears. Everyone’s skin is different, however, so we always recommend discontinuing wear if irritation or sensitivity occurs.

What ages is Kaykies jewelry designed for?

Kaykies is designed especially for kids, but age recommendations can vary depending on the style and type of jewelry. Because small jewelry pieces can present a choking hazard, young children should always wear jewelry with appropriate adult supervision.

Can my child wear their jewelry in the shower or pool?

An occasional splash is okay, but we recommend removing jewelry before swimming, bathing, showering, or prolonged water play. Limiting exposure to water, chlorine, salt water, soaps, and other chemicals will help keep your jewelry looking its best—especially gold-plated pieces.

How should I clean Kaykies jewelry?

Keep it simple! Gently wipe jewelry with a soft, clean cloth after wearing. When a deeper clean is needed, use lukewarm water with a small amount of mild soap, rinse gently, and dry completely. Avoid harsh chemicals, abrasive cleaners, and polishing compounds.

Will the gold plating wear off?

Gold plating can naturally wear over time with regular use. How quickly this happens depends on wear, skin chemistry, and exposure to water, lotions, sunscreen, perfumes, and other products. Following our recommended care instructions can help preserve the finish for as long as possible.

What if my jewelry arrives damaged or I receive the wrong item?

We want every Kaykies order to arrive just right! If something arrives damaged, defective, or different from what you ordered, contact us at support@kaykies.com with your order number and a photo of the item when possible. Our team will help make it right.

Can I return or exchange my jewelry?

For hygienic reasons, Kaykies jewelry is generally considered final sale. However, if you experience an issue with your jewelry or aren't happy with your order, please contact us at support@kaykies.com. We’ll review the situation and do our best to help.